Saturday, June 22, 2013

A PERSON

 
The message said
 
You have
 
Eight options to
 
Choose from
 
 
I press one
 
Then two, then three
 
Then back to one again
 
 
Then I hang up
 
I want to speak with
 
A person
 
 
The lack of personal connection in today's ultra tech world is very difficult for me. When I call a number and get a recorded message, options, then music while I am on hold, I become irritable. Then depending on the importance of the call, I hang on waiting for the next music or the statement "Your call is important to us".
 
With computer issues, sometimes I am outsourced to another country and have difficulty understanding what they are saying to me.
 
There must be a better way for business calls to be answered. I want to speak with a person and be able to understand them.  
 
 


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